Refund policy

Return & Refund Policy

We want you to feel confident shopping with Domvra.

If you are not satisfied with your order, please contact us within 30 days of delivery.

30-Day Money-Back Guarantee

Domvra offers a 30-day money-back guarantee from the date your order is delivered.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

How to Start a Return

To start a return request, please contact us at support@domvra.com with your order number and the reason for your return.

Please do not send your item back without contacting us first. Returns sent without approval may not be accepted.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include your order number and clear photos or videos showing the issue.

Our support team will review your request and help with a replacement or refund when eligible.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Original shipping fees, if any, are non-refundable.

Refunds

Once your return is received and inspected, we will notify you by email.

If your refund is approved, it will be processed to your original payment method.

Please note that your bank, credit card provider, or payment provider may take additional time to post the refund to your account.

Order Cancellations

If you need to cancel or change your order, please contact us as soon as possible at support@domvra.com.

Once an order has been processed or shipped, we may not be able to cancel or modify it.

Non-Returnable Items

Used items, damaged items caused by misuse, items not in their original condition, and returns sent without approval may not be eligible for a refund.

Contact

For return or refund questions, please contact us at support@domvra.com.